Privacy Policy

1. Introduction

AxiDots Activity Monitor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our employee monitoring and productivity tracking service.

2. Information We Collect

2.1 Personal Information

• Account information (name, email, company details)
• Contact information for customer support
• Billing and payment information

2.2 Activity Data

• Application usage data
• Website visit data
• Time tracking information
• Productivity metrics

2.3 Technical Information

• Device information (OS, browser, IP address)
• Log files and usage analytics
• Cookies and similar technologies

3. How We Use Your Information

• Provide and maintain our service
• Generate productivity reports and analytics
• Process payments and billing
• Provide customer support
• Improve our services and develop new features
• Send important service notifications
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• With your organization: Activity data is shared with designated administrators within your organization
• Service providers: We use trusted third-party services for hosting, analytics, and payment processing
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with mergers, acquisitions, or asset sales

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption in transit and at rest
• Regular security audits and penetration testing
• Access controls and authentication
• SOC 2 Type II compliance
• GDPR compliance for EU users

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Activity data: Retained according to your subscription plan (30 days to unlimited)
• Account information: Retained until account deletion
• Billing information: Retained for 7 years for tax and legal purposes

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website usage and performance
• Provide personalized content
• Ensure security and prevent fraud

You can control cookies through your browser settings, but this may affect service functionality.

9. International Data Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Standard Contractual Clauses
• Adequacy decisions by relevant authorities
• Certification under approved frameworks

10. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Displaying a prominent notice in our service

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

13. Legal Basis for Processing (GDPR)

For users in the European Union, we process your personal information based on:

• Contract: To fulfill our contractual obligations
• Legitimate interests: To improve our services and prevent fraud
• Consent: For marketing communications (where required)
• Legal obligation: To comply with applicable laws